The Global Choice for AI-Powered Guest Messaging
The Global Choice for AI-Powered Guest Messaging
Created by hosts, for hosts, HostBuddy AI is the leading messaging automation software in the short-term rental industry. With the ability to communicate with your guests directly through your property management system, HostBuddy AI uses information about your properties to provide quality support to your guests. Host with ease and let HostBuddy handle guest questions, troubleshooting, and issue escalation on your behalf.
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Far Superior AI
We were looking for an AI solution to help reduce the time required to respond to guest inquiries, and Hostbuddy is actually the second service/product we tried. It is far superior to the previous AI we tried.
Guest Messaging, Solved
HostBuddy has helped our guests with troubleshooting WiFi, troubleshooting locks, and reducing confusion for entry instructions at properties with multiple units.
Highly recommend it!
HostBuddy AI has allowed me to sleep at night! HostBuddy has given me the peace of mind to turn off my phone at night and rest assured any guests will be taken care of. It’s a great, inexpensive tool that allows me to keep expenses low so I can focus on scaling my business.
Industry-Leading AI Technology
HostBuddy is built with effective guest communication at the core of its design, using the most advanced AI available today. It is trained to be conversational, solution-focused, and perhaps most importantly, to sound like a human.
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Seamless Property Setup with Autofill
Set up all your properties in minutes by simply connecting your property management system. HostBuddy does the legwork for you by extracting information from existing welcome documents, listing information, past conversations, or any other available resources to automatically create an organized database used to support your guests.
What the Community is Saying
“This does a lot of stuff! We all want to cut down on active work time in any business. Add it to your tech stack!”
Avery Carl
3x Best Selling Author, CEO/Founder of The Short Term Shop“The AI will remember all the little details about each individual property and the quirks that it has. That is game changing.”
Jeff Brown
Intellihost Founder“One of the coolest things I’ve seen” “I’m honestly blown away by all the different things this tool is able to do”
Tony Robinson
The Real Estate Robinsons, Bigger Pockets Podcast Host“One of the most important tools in your kit for 2025!”
Mark Simpson
Boostly FounderTemplated Messages For Everything
Automate everything with HostBuddy's ultra robust templated messaging system, enhanced with AI. Target the right guests at the right time to boost guest satisfaction and earn more revenue. Learn More →
Trusted by Leading Property Managers
22
hoursAverage Hours of AI Coverage Per Property
1,500,000
Total Messages Processed by HostBuddy
88%
of usersSchedule AI for 24/7 Coverage
92%
More Cost Effective than Human Coverage
Smart Inbox
Centralize your inbox with HostBuddy to manage all your guest communications in one place. Our smart inbox brings industry-leading AI technology right to your fingertips, allowing you to generate AI responses and view valuable insights into each guest's stay through conversational analysis. Filter messages by urgency, take the wheel when you need to be involved, and review HostBuddy conversations all in one place.
Schedule Based On Your Needs
Lockouts, late-night messages, and issue troubleshooting are a thing of the past for our users. HostBuddy can be scheduled to fit your specific coverage needs, automating communication anytime you need support.
Stay Informed With Updates From HostBuddy
HostBuddy analyzes each conversation, identifies issues and action items, and brings them to your attention so you can see what’s important at a glance. Have HostBuddy send action items directly to certain members of your team using advanced categorization. You can receive these updates through text, email, or Slack integration to stay in the loop.
Issue Tracking and Management
Use the action items page to track issues requiring attention at your properties. Filter by categories such as maintenance, cleanliness, guest requests, and more to manage your team efficiently. Add notes as you work to resolve issues, and create your own action items to centralize the management of your operations. Mark items as resolved upon completion, and review past items to identify trends.
Robust Customization
With advanced customization options, HostBuddy is designed for maximum flexibility to fit the needs of your business, no matter how complicated they may be. You can set behavior and tone to your likings, and you're always in full control of HostBuddy's knowledge base.
Business Insights You've Never Seen Before
AI-driven analysis of your guest messaging lets you unlock a wealth of new insights into your business. Guest satisfaction levels, message timing, and more are available to you at a glance to help you make data-driven decisions.
Directed Responses with Slack
HostBuddy will notify you when a guest message requires action or decision making beyond its capability. Respond directly to the notification to make the final call, and HostBuddy will send the appropriate response to the guest based on your guidance.
Cleaning Management Software Integrations
Keep HostBuddy informed about when your properties are ready for check-in. Pull updates directly from your cleaning management systems to allow for early check-ins when they are available.
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